Refund policy

Shipping and Refund Policy

By placing an order through our website, you acknowledge and accept the terms outlined below.

Returns

Should you wish to return a product, you may do so within 30 days of purchase for a full refund. Kindly note that return shipping is at your expense, and the parcel must include a slip with your name and order number. Refunds cannot be issued without this information.

How to Initiate a Return

There is no need to notify us in advance. Simply send your parcel to the return address listed below. We strongly recommend using a trackable and insured shipping method, as we are unable to process refunds for packages that do not reach our warehouse.

Lost or Stolen Packages

Studio Ready does not provide insurance for packages once they leave our facility. If your order is lost or stolen in transit, we suggest contacting the shipping carrier directly, as well as your local authorities and insurance provider if applicable.

Undeliverable Packages

If tracking indicates that a package has been delivered, we consider the delivery complete. In cases where a package is redirected to a pickup location, it is the customer’s responsibility to retrieve it. Packages not collected may be returned or discarded by the carrier, and we are unable to offer refunds in such cases.

Address Accuracy

Please ensure your shipping details are correct at the time of purchase. We are unable to reship or refund orders sent to incorrect addresses. Should a change be required after dispatch, a $25 fee applies, and delivery cannot be guaranteed. If the parcel is already out for delivery, address updates are not possible.

Return Address

Studio Ready
2750 NW 3rd Avenue, Suite 15
Miami, FL 33127

Updated: May 15, 2025