Refund policy

This Refund Policy forms part of the Terms of Service and applies to purchases made on studioready.com.

Returns

Merchandise may be returned within 30 days of delivery for a refund of the purchase price. Original shipping charges are non-refundable. Return shipping is the responsibility of the customer. A trackable, insured shipping method is recommended; refunds are not issued for return shipments that are not received.

Returned merchandise must be in its original packaging. Studio Ready reserves the right, at its sole discretion, to refuse a return of merchandise that has been substantially used, damaged, or otherwise returned in a condition unsuitable for return.

Return authorization

Returns must be authorized in advance. Contact concierge@studioready.com with the order number to obtain authorization and instructions. Unauthorized returns may be refused. The return parcel must include a slip identifying the customer name and order number; refunds cannot be processed without this information.

Non-returnable items

Gift cards, samples, travel sizes, complimentary items, and items designated final sale are not eligible for return or refund.

Refund processing

Refunds are issued to the original method of payment within 10 business days of receipt of the returned merchandise. Additional processing time by the issuing bank or card issuer may apply.

Subscription orders

Merchandise received through a membership or subscription may be returned subject to the same 30-day period. A return does not constitute cancellation of a subscription. Subscriptions are managed through the customer account or by contacting Studio Ready.

Lost or stolen packages

Studio Ready does not insure shipments. Responsibility for packages lost or stolen in transit or following confirmed delivery rests with the customer. Claims should be directed to the carrier and, where applicable, to local authorities or the customer's insurance provider. Delivery records are available upon request.

Undeliverable packages

Undeliverable and uncollected packages are addressed in the Shipping Policy.

Return address

Studio Ready
2750 NW 3rd Avenue, Suite 16
Miami, FL 33127

Reservation of rights

Studio Ready reserves the right to modify this policy at any time and to make final determinations regarding returns and refunds at its sole discretion, consistent with applicable law.

Contact

concierge@studioready.com · (786) 583-5231

Last updated: August 22, 2026