Terms of service
These Terms of Service (the “Terms”) are a binding agreement between you and Studio Ready LLC (“Studio Ready,” “we,” “us,” or “our”), 2750 NW 3rd Avenue, Suite 16, Miami, FL 33127, governing your access to and use of studioready.com (the “Site”) and any purchase of our products or services (collectively, the “Services”).
PLEASE READ THESE TERMS CAREFULLY. SECTION 15 CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. YOU MAY OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 15.7.
1. Agreement to Terms
By accessing or using the Site, creating an account, placing an order, or checking a box confirming your agreement to these Terms where one is presented, you agree to be bound by these Terms, our Privacy Policy, and our Refund Policy, each of which is incorporated by reference. If you do not agree, do not use the Site or purchase from us.
2. Eligibility
The Site and our products are intended for adults. You must be at least 18 years of age (or the age of majority in your jurisdiction, if higher) to use the Site or make a purchase.
3. Consent to Electronic Communications and Online Tracking
When you visit the Site, we and our service providers use cookies, pixels, and similar technologies as described in our Privacy Policy. Where required by applicable law, non-essential tracking technologies are deployed only after you provide consent through our cookie consent manager, and you may withdraw consent, adjust your preferences, or opt out of the “sale” or “sharing” of personal information at any time through the cookie preferences control on the Site, the “Do Not Sell or Share My Personal Information” link, or a Global Privacy Control browser signal. By continuing to use the Site after making your consent choices, you consent to the processing described in the Privacy Policy consistent with those choices. You also consent to receive communications from us electronically, and you agree that all agreements, notices, and disclosures we provide electronically satisfy any legal requirement that such communications be in writing.
4. Products; No Medical Claims
Our products are cosmetics intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Follow all directions and warnings on product labels. Discontinue use if irritation occurs. Product descriptions, fragrance notes, and imagery are provided for aesthetic and informational purposes; individual experience varies. We strive to display products accurately but cannot guarantee color accuracy on all screens.
5. Orders and Payment
You agree to provide accurate, complete, and current information for all purchases and to promptly update your account details, including email and shipping addresses. All prices are in U.S. dollars unless otherwise stated and are subject to change without notice. We reserve the right to limit quantities, restrict sales to certain regions or persons, refuse, modify, or cancel any order at our discretion (including orders that appear to be placed by resellers or bots), and to modify or discontinue any product without notice. If we cancel an order, we will attempt to notify you using the contact information provided at the time of order and will refund any amounts charged.
6. Shipping; Risk of Loss
We aim to ship orders within five business days of receiving payment. Title and risk of loss pass to you upon our delivery of the order to the carrier. Studio Ready is not responsible for packages lost or stolen after confirmed delivery. Address changes requested after shipment are not guaranteed and may incur a $25 fee.
7. Returns and Refunds
Returns and exchanges are governed by our Refund Policy, available on the Site.
8. Memberships and Subscriptions
If you enroll in a Studio Ready membership or subscribe to recurring product deliveries, you authorize us (and our payment processor) to charge your payment method the disclosed price, plus applicable taxes and shipping, on a recurring basis at the interval you select, until you cancel. Your subscription will renew automatically. You may pause, swap, or cancel at any time through your account page or by contacting us at concierge@studioready.com; cancellation takes effect at the end of the current billing period and stops all future charges. We will notify you in advance of any change to the price or material terms of your subscription, and the change will apply only to renewals after the notice period. Membership benefits (such as discounts, gifts, or early access) are as described on the Site at the time of enrollment and may be updated prospectively.
9. Promotions, Discount Codes, and Vouchers
Promotional codes, credits, and vouchers are limited to one per customer unless otherwise stated, cannot be combined with other offers unless expressly permitted, have no cash value, and may be subject to expiration dates, minimum purchase requirements, and product exclusions stated on the offer. We may modify, suspend, or retire any promotion at our discretion. Codes obtained through unauthorized distribution may be declined.
10. Intellectual Property
All content on the Site—including text, images, photographs, graphics, logos, product names, and trade dress—is the property of Studio Ready or its licensors and is protected by intellectual-property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Site or its content without our prior written permission.
11. User Content
If you submit content to us or the Site (including reviews, photos, feedback, or suggestions), you grant Studio Ready a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, reproduce, edit, publish, translate, and distribute that content in any media, without compensation or obligation to you. You represent that you own or control the rights to the content you submit and that it does not violate the rights of any third party. We may remove any user content at our discretion.
12. Prohibited Uses
You agree not to:
• Use the Site or products for any unlawful purpose or in violation of any applicable law;
• Transmit malicious code, scrape or harvest data, or interfere with the operation or security of the Site;
• Impersonate any person, misrepresent your affiliation, or provide false information;
• Infringe the intellectual-property, privacy, or publicity rights of others;
• Harass, abuse, or discriminate against any person or group;
• Purchase products for unauthorized resale.
We may suspend or terminate your access to the Site if you violate these Terms.
13. Third-Party Services and Links
The Site may contain links to, or integrate with, third-party websites and services (including payment processors and social media platforms). We are not responsible for the content, policies, or practices of third parties, and your use of third-party services is at your own risk and subject to their terms.
14. Disclaimer of Warranties
THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR AS REQUIRED BY LAW. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
15. Dispute Resolution — Binding Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND STUDIO READY TO RESOLVE DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION AND WAIVES THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS.
15.1 Informal Dispute Resolution (Required First Step)
Before initiating arbitration or any other proceeding, you and Studio Ready agree to first attempt to resolve any dispute informally. The party raising the dispute must send a written notice (“Notice of Dispute”) to the other party — for notices to us, by email to info@studioready.com or by mail to Studio Ready LLC, 2750 NW 3rd Avenue, Suite 16, Miami, FL 33127 — that includes the claimant’s name, contact information, a description of the dispute, and the relief sought, and must be personally signed by the party with the dispute. The parties shall negotiate in good faith for 60 days from receipt of a complete Notice of Dispute (extendable by agreement). Completion of this process is a condition precedent to initiating arbitration or litigation, and any applicable statute of limitations will be tolled during this period. A court may enjoin the filing or prosecution of an arbitration commenced without compliance with this section.
15.2 Binding Arbitration
Except as provided in Sections 15.4 and 15.7, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, our products, our marketing, or your visits to or interactions with the Site — including claims arising under privacy, wiretap, or consumer-protection statutes — shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. The arbitrator (and not any court) has exclusive authority to resolve all disputes about the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court shall decide issues relating to the Class Action Waiver and the Mass Arbitration procedures. Arbitration will be conducted by a single arbitrator, in English, and may proceed by videoconference or by written submissions; any in-person hearing will take place in Miami-Dade County, Florida, or the county of your residence, at your election. Payment of filing, administration, and arbitrator fees will be governed by the AAA’s rules; we will pay those fees where required by law. Judgment on the award may be entered in any court of competent jurisdiction.
15.3 Class Action Waiver
YOU AND STUDIO READY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. If this Class Action Waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court, and the remainder shall be arbitrated.
15.4 Exceptions
Either party may (a) bring an individual claim in small-claims court in Miami-Dade County, Florida or your county of residence, if the claim qualifies; and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual-property rights. Claims for public injunctive relief that cannot be waived under applicable law may be pursued in court after arbitration of all arbitrable claims.
15.5 Mass Arbitration
If 25 or more Notices of Dispute or arbitration demands raising similar claims are submitted by or with the assistance of the same or coordinated counsel or organizations, the parties agree the claims shall be administered in batches of up to 25, with a single arbitrator per batch, one set of filing and administrative fees per batch per side, and one consolidated set of briefing per batch. The parties shall cooperate in a bellwether process: the first batch shall be resolved first, followed by a 90-day mediation of remaining claims informed by those results, before further batches proceed. Statutes of limitations are tolled for claims pending in later batches.
15.6 Severability; Survival
If any portion of this Section 15 (other than the Class Action Waiver) is found unenforceable, it shall be severed and the remainder enforced. This Section 15 survives termination of these Terms and your relationship with us.
15.7 Your Right to Opt Out
You may opt out of this arbitration agreement and Class Action Waiver by sending written notice to info@studioready.com or the mailing address above within 30 days of first accepting these Terms (or within 30 days of the effective date of this provision, if you accepted an earlier version of the Terms without it). Your notice must include your name, address, the email used for your account or orders, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.
16. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, STUDIO READY AND ITS OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW, AND IN JURISDICTIONS WHERE LIMITATIONS ARE RESTRICTED, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED.
17. Indemnification
You agree to indemnify, defend, and hold harmless Studio Ready and its affiliates, officers, employees, and partners from any claims, demands, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms, your user content, or your violation of any law or the rights of a third party.
18. Governing Law and Venue
These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Florida and applicable U.S. federal law, without regard to conflict-of-laws principles, except that the Federal Arbitration Act governs Section 15. For any claim not subject to arbitration, you and Studio Ready consent to the exclusive jurisdiction and venue of the state and federal courts located in Miami-Dade County, Florida. Nothing in this section deprives you of mandatory consumer protections of the law of the state where you reside.
19. Time Limit on Claims
To the extent permitted by applicable law, any claim arising out of or relating to these Terms or the Services must be commenced within one year after the claim accrues; otherwise it is permanently barred. This section does not apply where prohibited by law.
20. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will post the updated Terms on the Site, update the “Last updated” date, and, where required, provide additional notice (such as email to account holders) at least 30 days before the changes take effect. Material changes will not apply retroactively. Your continued use of the Site after the effective date constitutes acceptance of the updated Terms; new arbitration terms will apply only as permitted by law and subject to the opt-out in Section 15.7.
21. Miscellaneous
If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force. These Terms, together with the Privacy Policy, Refund Policy, and any posted offer terms, constitute the entire agreement between you and Studio Ready regarding the Services. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
22. Contact
Studio Ready LLC
2750 NW 3rd Avenue, Suite 16, Miami, FL 33127
Legal notices and questions about these Terms: info@studioready.com. Orders and customer service: concierge@studioready.com. Phone: (786) 583-5231.
Last updated: July 11, 2026